Terms and conditions

Events by external organisers

Terms & conditions of booking

Fanciful is a platform so any booking you make is a contract between yourself and The Organiser of that event. Should you have any questions relating to the event you have booked these must be directed to the organiser concerned.

By booking and paying for a ticket you show that you agree to all the following terms and conditions of booking.

You also represent and warrant that you have the right, authority, and capacity to enter into this agreement and to abide by the terms & conditions below:

• Event ticket purchases are non-refundable unless the event is cancelled by the organiser. In the case of an event cancellation by The Organiser, your booking fee will be refunded in full to your original payment method.
• Any cancellation or booking change requests must be received 4 or more days prior to the event date to be considered. Please contact the organiser via their page on the Fanciful website to make such requests.
• Failure to attend an event at its published start time may result in you not being admitted with no refund available.
• Conduct: You agree to be respectful to everyone you meet at our events including clients, hosts, and venue staff. You agree to meet all the participants at the event you have purchased a ticket for. Any reasonable complaint upheld against your conduct will result in you being asked to leave the venue along with a permanent future event ban with no option for a refund.
• Under extraordinary circumstances, event venues are subject to change at any time prior to the event start time.
• The event organiser cannot guarantee you will meet a specific number of attendees at a given event or that attendees will meet a specific age criteria or profile.
• By purchasing tickets and or participating in any event you agree that neither The Organiser, their staff or associates are liable for any damages, direct or indirect, that may arise from partaking in this event. This includes any damages, without limitation, arising out of communicating with other participants registered with The Organiser. Such damages include without limitation, physical damages, bodily injury and or emotional distress and discomfort.
• The Organiser takes no responsibility for the safety and security of your personal belongings whilst attending an event.
• We are unable to check or verify the identity or background of any participant at our events. We ask you to approach any meeting with any participant of an event with the same caution that you would exercise in any other situation.

Events by Fanciful - virtual events

Terms & conditions of booking

Virtual events are organised and promoted by Fanciful (a trading name of Realtime Synergy ltd) ("The Organiser"). By booking and paying for a ticket you show that you agree to all the following terms and conditions of booking. You also represent and warrant that you have the right, authority, and capacity to enter into this agreement and to abide by all the terms & conditions below:

• Event ticket purchases are non-refundable unless the event is cancelled by the organiser. In the case of an event cancellation by the organiser your booking fee will be refunded in full to your original payment method.
• Bookings for our virtual events are final and cannot be changed, rearranged, or swapped for an alternative date or refunded.
• Failure to attend an event on time (i.e. Failure to click the link to join) at its published start time may result in you not being admitted with no refund available.
• Conduct: You agree to be respectful to everyone you meet at our virtual events. You agree to meet all the participants at the event and remain online until the end of the event is announced. Any reasonable complaint upheld against your conduct may result in a permanent future event ban with no option for a refund.
• Under extraordinary circumstances, events are subject to change at any time before the event start time.
• The organiser cannot guarantee you will meet a specific number of attendees at a given event or that attendees will meet a specific age criteria or profile.
• By purchasing tickets and or participating in any event you agree that neither The Organiser, their staff or associates are liable for any damages, direct or indirect, that may arise from partaking in this event. This includes any damages, without limitation, arising out of communicating with other participants registered with the organiser. Such damages include without limitation, physical damages, bodily injury and or emotional distress and discomfort.
• We are unable to check or verify the identity or background of any participant at our events. We ask you to approach any subsequent meetings with any event participant with the same caution that you would exercise in any other similar situation.

Invitation tokens

Event organisers can invite people onto their guest list avoiding the check-out process by purchasing invitation tokens for each person they wish to invite. Invitation tokens can only be used once, they are non-refundable and non-transferable.